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customer service agent swissport interview

Posted 12:25:28 AM. I interviewed at Swissport (Perth, Western Australia), I applied online and within a week I heard back from them and was sent an email with a link to do an online interview. Easy process. Cornelius Coffey lived from 1902 to 1994, was the first African American to hold a pilot and aircraft mechanic license, and founded the first African American-owned and certified flight school. You can use examples from past experiences or explain what steps you would take to ensure the safety of passengers during emergency situations. SWISSPORT are looking forSee this and similar jobs on LinkedIn. Phone interview asked a series of questions to do with customer service experience and ability to do the role. I applied online. No phone or no email ! Ready for take off? Why do you want to work for Swissport International Ltd.? We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. Que queres seguir en un futuro. I interviewed at Swissport. Use examples from previous experience that highlight your organizational skills, time management abilities and attention to detail. After interview had to do drug test. While we cannot adequately recognize those neglected accomplishments of all who have contributed to the aviation industry, we would like to focus on one of the men whose contributions to air travel helped open the skies to everyone. Swissport . By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. Ive been working in this industry for five years now, and I feel like Ive learned all I can from my current position. Working at Swissport has so many different faces and one thing is for sure, there is never a dull moment. Pay rate isn't that great either, so i did not think it was worth it. Their job is to make passengers feel at ease and welcome during . Based on 14 salaries posted anonymously by Swissport Customer Services Agent employees in Wath Upon Dearne. I had to do and IQ, numeracy and literacy test online once I had completed the online test I had to answer a few questions. Comeamos em ingls, fomos para o espanhol e terminamos em ingls. When answering this question, it can be helpful to mention something specific about Swissport International Ltd. that interests you or what drew you to apply for this role. Call Centre & Customer Service. message, please email The process took 2 days. They ask about your weaknesses and strength an d your past experiences, I applied online. Are you willing to relocate if the opportunity arises? If you have a tendency to misplace things or forget deadlines, you should mention those shortcomings so they understand why you might need some extra support from them. Example: Im hoping to one day become a manager or supervisor at a company like this one. Give an example of a time when you had to solve a problem outside of normal procedures. I applied in-person. I interviewed at Swissport (Jamaica, NY). The average hourly pay for a Customer Service Agent at Swissport in Australia is AU$22.96. an. This question can help the interviewer determine if you have any experience working in a fast-paced environment. Made me feel at ease in the individual interview process. kann das Problem behoben werden, indem die Seite neu geladen wird. Non siamo riusciti a elaborare la tua richiesta. Be the first to find this interview helpful. envie um e-mail para When I worked at the airport, I always made sure to greet everyone I saw.. Join to apply for the Customer Service & Baggage tracing Agent role at Swissport. questo messaggio, invia un'email all'indirizzo Ensure performance is measured against key performance indicators, to mitigate the risk of discrimination; proactively comply with, model, promote, and embed equality and diversity principles, in daily duties, project work, and strategic planning, to promote a culture of zero tolerance, an environment in which colleagues and customers feel safe and respected, and champion the value the business affords to equality and diversity; ensure changes to policies and practices are screened for compliance with equality and diversity principles, and embed compliance as a key performance indicator in strategic planning and project work; evaluate operational decisions to assess the impact on policies, procedures, and strategies with reference to equality and diversity. page. I applied online. Applied online, got an email to attend an interview. La mayor parte de las veces este problema What can you bring, based on your experience to Swissport. excuses voor het ongemak. Received an offer right away and began employment paperwork. Candidates interviewing for Ramp Agent/Baggage Handler and Cargo Agent rated their interviews as the hardest, whereas interviews for Aircraft Cleaner and Dispatcher roles . I interviewed at Swissport. Lamentamos pelo inconveniente. If there are companies that attract interview fees, tests, ticket reservations, etc. First completed a series of online tests involving personality test and ability test. 1 Answer. This ensures that no one gets injured while exiting the plane. Contract: Permanent. Join Swissport for a career in aviation. Eventually, I decided that ignoring her wasnt going to solve anything, so I asked for a private meeting with her. Interview. Pay rate isn't that great either, so i did not think it was worth it. If you have experience working in a fast-paced environment, share an example of how you handled it and what skills helped you succeed. As a Swissport Customer Service Agents , you will . Pretenso salarial. Instead of ordering more boxes, I decided to use empty cardboard boxes from incoming shipments as temporary replacements until new ones arrived. Lamentamos Shared on 16 October 2021 - Ramp Agent - Sydney NSW. Money out of our pocket. They were demanding a refund without giving me any details about why they wanted one. que nous ayons des problmes techniques sur notre site actuellement. Read more about interview tips for . Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Our roles are permanent on either a full or part-time basis. What type of organizational tools would you use to manage multiple projects? How would I handle a difficult passenger. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. I interviewed at Swissport in Jun 2022. Customer Service Agent 2211600 Primary LocationEurope-UK-Newcastle-Newcastle Airport (NCL) Employee StatusFixed Term SchedulePart-time Unposting DateApr 16, 2022, . I find this method most effective because it allows me to see everything at once and plan out my day accordingly. Jobs; . The process took 2 weeks. Zumeist Your job seeking activity is only visible to you. These responsibilities required me to work quickly but carefully, which helped me develop my organizational skills.. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. You have basic - intermediate computer skills. Very friendly and took time to get to know me. Prepare for the types of questions you are likely to be asked when interviewing for a position at Swissport International Ltd.. As the worlds largest provider of ground and cargo handling services, Swissport International Ltd. is always looking for new employees to join their team. cargarla. Tive que responder questionrio e fazer redao sobre minha viso de uma situao da atualidade. I interviewed at Swissport in Dec 2021, The interview was pretty easy got a lot of the basic questions that get asked like why you want this job what are your strengths and weaknesses and whats your availability, I applied online. Interview consisted of an exercise to introduce the person next to you followed by a 20 minute numeracy and literacy test, literacy test very simple, numeracy takes some basic working out (addition.multiplying,averages,etc) Then, explain what you would do about it if you were given the opportunity to make changes. Last name. Customer Service Representative. Lots of questions and prepare time is not enough Example: Ive worked in a fast-paced environment before at my previous job where I was responsible for moving luggage from planes to baggage claim areas. Teamwork, safe workplace, grooming, why customer service, why Swissport and previous experience. Join to apply for the Customer Service Agent role at Swissport. puede solucionarse cargando de nuevo la pgina. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. Very relaxed, easy going ,very friendly. I applied online. I interviewed at Swissport (Sydney) in Dec 2019. Friendly environment. Consider a sample answer like this: I've had a great deal of experience working with the general public and delivering customer service. Received an offer right away and began employment paperwork. I interviewed at Swissport (Kansas City, MO). el problema persiste, es probable que haya un problema con nuestro sitio en este momento. Example: I believe I would be a good fit for Swissport International Ltd. because of my attention to detail and ability to work independently. No response so far. - Miami-Fort Lauderdale, FL, United States Area, - Minneapolis-St. Paul, MN, United States Area, - Dallas-Fort Worth, TX, United States Area, Get started with your Free Employer Profile. Example: I once had a coworker who was very critical of my work. I would need to think long and hard before uprooting myself from everything I know.. What are some ways that you would ensure passenger safety during an emergency situation? Swissport is the leading provider of airport ground services and air cargo handling based on revenue and number of airports served. Aydanos a proteger Glassdoor y demustranos que eres una persona real. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. This required me to work with other employees to ensure we were all handling our tasks efficiently. para informarnos de que tienes problemas. This question is an opportunity to show the interviewer that you have a strong customer service background and can apply your skills to this job. 11 Swissport Customer Service interview questions and 11 interview reviews. Example: I once worked for a company where we had to process thousands of packages each day, which was quite challenging. However, they didnt provide me with any information about their target audience or what message they were trying to convey through these mediums. Job Summary. The process took 1 day. Example: At my previous job, I was responsible for organizing all of our shipping supplies. The process took 2 weeks. I applied online. The process took 1 day. . Heaton Chapel, Stockport, SK4 5BF. Weekend availability. Questionrio com mltiplas escolhas de possveis aes que teria em algumas situaes. The interview was good. La plupart du temps, ce problme peut tre rsolu en rafraichissant la I applied online. I interviewed at Swissport (Melbourne) in Jan 2019. 9d ago. Hours: 37.5. When answering this question, it can be helpful to describe a specific situation that you encountered and how you solved it. We offer a great work-life balance with rosters being issued 28 days in advance and; Annual leave request responded to within 7 days. Join Swissport for an exciting career in aviation. Sorry, we had some trouble processing your request. The process took 2 days. los inconvenientes que esto te pueda causar. Ci First 2 are time limited and last one is personality test. Schedule: Holidays. Customer Service Agent, Swissport (Former Employee) - London Heathrow Airport, Greater London - 8 January 2022 Hard work dealing with several airlines and their customers, ensuring you know all the procedures of each airline, however a great place to start out if you are looking to go into the aviation industry as it will give you the . las molestias. Learn more, Our clients benefit from the industrys widest single-source service portfolio and our presence at 292 airports around the globe. Klicken Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. AGEUFMA - Agncia de Inovao, Empreendedorismo, Pesquisa, Ps-Graduao e Internacionalizao. The first interview is a video interview and the next stage is a group interview. I interviewed at Swissport (Adelaide) in Mar 2021, Filled a online form and then you will be directed to do 3 online tests. Next day after interview they called me and told me I got the offer, you undergo 2 weeks of training and then 1st week you start you have a buddy. I have been still waiting for the outcome. It is the role of Customer Service staff to process travel documents, assign boarding passes and perform many of the behind the scenes processes that are required for airline operations. Due to the flexible flight schedule, you must be within a commutable distance of Jersey Airport to apply for . Starting as a skilled auto mechanic in Chicago, Coffey dreamed of becoming a pilot. Nous sommes dsols pour la gne occasionne. I explained to them that we couldnt give out refunds unless there was a legitimate reason for doing so. I interviewed at Swissport (Hobart) in June 2022. This question is an opportunity to show your interviewer that you have a plan for your career and are motivated by more than just the short term. There are 5 questions, and you have 2 or 3 min for the answear on each. Very relaxed, easy going ,very friendly. What advice do candidates give for interviewing at Swissport International Ltd. Be yourself. at Swissport. I interviewed at Swissport (Sydney) in Aug 2021. Simple questions clearly explained In my previous role, I also worked with coworkers who spoke Mandarin Chinese. I understand that sometimes opportunities arise where we have to move to another city or state. Prepare yourself for your interview at Swissport International Ltd. by browsing Interview questions and processes from real . I don't think it is right or fair to expect employees to have to pay $500 for tests. What is the best customer service for you ? I think its time to move on to bigger and better things, and Id love to do that here., Common Swissport International Ltd. Interview Questions. Sie hier zum erneuten Laden. (7.5% pay increase in March 2023) Customer Advisor. This helps us stay organized and ensures were all working on the right things at the right times. Work with Dynamic Team. . Sign In. Note that you are dedicated to providing the best customer service possible in all situations involving customers. Candidates interviewing for Customer Service Representative and Bag Handler rated their interviews as the hardest, whereas interviews for Aircraft Dispatcher and Dispatcher . Tell me about a time when you were assigned to a project and had difficulty getting the necessary information from others, what did you do? Use examples of how youve overcome language barriers in the past, such as learning a new language or using translation apps. This question is an opportunity to show your problem-solving skills and ability to work with others. Use examples from previous experiences to show that you are organized, efficient and able to meet deadlines. 28 Swissport International jobs available in Coultry, County Dublin on Indeed.com, updated hourly. This question is a great way to show your problem-solving skills and how you make decisions. Fast, easy, was at a hotel, the interviewer was kind and down to earth. What do you know about Swissport? Visit PayScale to research customer service agent hourly pay by city, experience, skill, employer and more. no side break, (Ex, If shift starts 12 to 20, need to skip one meal) Weekend availability. What do you know about the company swissport? Find your ideal job at SEEK with 22 Swissport jobs found in All Australia. Example: I worked as a baggage handler at an airport for three years before moving to my current position. Basicamente perguntaram sobre mim, experincias e expectativas de vida e na empresa. When answering this question, its important to be honest about your organizational skills. I also believe that if youre kind to people, theyll be kind back. I interviewed at Swissport. I applied online. What does Good Customer Service means to you? President Gerald Ford officially recognized the first Black History Month in 1976 and called upon the American people to seize the opportunity to honor the too-often neglected accomplishments of Black Americans in every area of endeavor throughout our history. Malo, nunca recibi un feedback por parte de RRHH, la entrevistadora no tenia en claro los idems consultados sobre el puesto. After speaking with them further, I discovered that they didnt receive all of the items in their shipment. Once that was submitted, received a call within the week for a follow up interview and was told to come in for a group interview. The process took 2 months. Its important to be respectful of passengers, as they are the ones who ultimately decide whether or not a company stays in business. Teamwork, safe workplace, grooming, why customer service, why Swissport and previous experience. comply with equality and diversity policies and treat all colleagues and customers with dignity and respect (including in virtual and digital environments); respond positively, inclusively, and supportively to the different needs of colleagues and customers by reason of their protected characteristics; report and act upon all instances of discrimination, harassment, and bullying; proactively support direct reports to understand their responsibility for equality and diversity, including identifying and facilitating development where required. I interviewed at Swissport, fueron 2 entrevistas bastante sencillas The process took 3 weeks. What kind of long term goals do you have in mind? Email. When there is a lot going on, I make sure to prioritize my tasks by urgency and importance. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Hiring and interview process was simple and easy got the job with barely any experience. These should be covered by the employer. Get notified about new Customer Service Representative jobs in St. Helier, Jersey. Swissport doubles passenger numbers in 2022 / Rome hub added / 5,000 new jobs for 2023 summer peak. You are called in a room with five people one asks about yourself other mark on a piece of paper while you answer. I thought that I got the job upon this sentence. Unison Business Park, Manchester, M41 7LG. Sempre muito direta e sincera. Anonymous Employee in Perth, Western Australia, I applied online. Desculpe, tivemos alguns problemas ao processar seu pedido. Example: I use a planner to keep track of my daily tasks and appointments. Shared on 24 March 2020 - Customer Service Representative, Parttime - Perth WA. I interviewed at Swissport (Sydney) in Aug 2021, One way Video interview, answer pte-defined questions, recording answers and upload. I applied online. Wir hatten leider Probleme mit der Verarbeitung Ihrer Anfrage. everything was quick and easy. What do you think the most important thing is when working with passengers? I interviewed at Swissport (Auckland, Auckland) in Dec 2019. Got to the point and gave us an offer/decline days after. The process took 3 weeks. X x x x x x The interview process was completely conducted online. What do you think should be done about it? I interviewed at Swissport. I applied in person because my sister had originally applied and she declined the job offer so I called up the HR office and told them that I would like the position. This question is a great way to test your knowledge of the industry and how you approach problems. Teamwork, safe workplace, grooming, why customer service, why Swissport and previous experience, Give an example of a time you've dealt with a angry customer, Is there a time when you went above and beyond for a customer, Get started with your Free Employer Profile, The Ultimate Job Interview Preparation Guide. She apologized for being so harsh, and we agreed to be more supportive of each other.. I find this tool helpful because it allows me to create separate projects for each client and assign specific tasks to team members. Glassdoor users rated their interview experience at Swissport as 67.5% positive with a difficulty rating score of 2.29 out of 5 (where 5 is the highest level of difficulty). The question is not difficult. Fui chamado para a entrevista em uma sala para ter conversa com a futura chefe. Information on the roles was explained, and what to expect once the position is expected, I applied online. No es necesario haber tenido experiencia en aeropuertos, I applied through an employee referral. Click here This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Fast, easy, was at a hotel, the interviewer was kind and down to earth. ein Mensch und keine Maschine sind. Companies. Those who were successful for the test were invited to a 121 interview, I applied online. Over the years, Swissport has become a horrendous place to work in. I interviewed at Swissport in May 2018. Posted 3:38:24 PM. When answering this question, be honest about whether or not you would be willing to move. 3.4. Si continas recibiendo este mensaje, infrmanos del problema Pay: 12.00 per hour - which equates to a full-time salary of 23,396.94 p.a. However, I noticed that many employees were spending too much time on social media during their breaks. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. It also allows me to communicate with my team through messages and comments so everyone is aware of whats happening.. If you continue to see this I learned how to work quickly while still maintaining quality control. You can answer this question by providing a specific example from your previous experience that shows the interviewer how you can apply your skills to help Swissport International Ltd. Please enable Cookies and reload the page. What was a recent problem in the aviation industry that caught your eye? Learn more, We commit to the sustainable delivery of high-quality services, while creating value for our stakeholders and the aviation industry at large. to complete the following checks! Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail Apparently the next stage is face to face. Called for an interview after 2 weeks of submitting my application. Ability to commute/relocate: East Boston, MA 02128: Reliably commute or planning to relocate before starting work (Required) Wenn I also use several apps on my phone to remind me of upcoming deadlines and tasks. One day, we ran out of boxes in several sizes, which caused some delays in shipments. Haz clic aqu para volver a cargarla. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. . The whole interview process lasted for approximately 1hr 30 minutes after an initial telephone interview which lasted 30mins, had to provide a lot of ID which is understandable, Anonymous Interview Candidate in Manchester, England, I applied in-person. The interview process was very easy we were sitting in the room and after that the manager called us and gave us a job opportunity based on our experience Easy, Standard interview procedure with few Teamleaders, walk around Airfield, final conversation, nothing too crazy but you should prepare yourself anyway. You have excellent customer service skills. The process took 3 weeks. Job Type: Part-time. Answer Question. I applied online. to let us know you're having trouble. Responsibilities. One way Video interview, answer pte-defined questions, recording answers and upload. Swissport offers interesting and competitive career opportunities and fosters individual growth. De que trabajas Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. So, I contacted them again and asked if they could send me more information so that I could create a better campaign.. Spent a lot of time explaining the role. Example: I want to work for Swissport International Ltd. because I am passionate about customer service and believe in providing excellent care to all of my clients. I interviewed at Swissport (Sydney) in Aug 2021. Job SummaryTo provide all necessary and required passenger/customer services as contracted by theSee this and similar jobs on LinkedIn. When answering this question, try to focus on your ability to resolve conflict rather than focusing on the negative aspects of a coworker. Be the first to find this interview helpful, - Miami-Fort Lauderdale, FL, United States Area, - Minneapolis-St. Paul, MN, United States Area, - Dallas-Fort Worth, TX, United States Area, - Newcastle upon Tyne, United Kingdom Area. I applied in person because my sister had originally applied and she declined the job offer so I called up the HR office and told them that I would like the position. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. The interview is super relaxing and the station manager was extremely nice and makes you feel relax which helps if your nervous about interviews and we also related a lot about our love for aviation and any exciting developments that's happening. Average salary for Swissport Customer Service Agent in Calne: 10. Pay: $18.00 per hour. If hired, why do you believe you would be a good fit for our company? to reload. In my last position as a customer service representative at a local bank, I was responsible for answering questions about our financial services and resolving any issues customers were having with their accounts. We sent out another shipment right away.. persiste, potrebbe essersi verificato un guasto momentaneo del nostro sito. Quick interview, not giving a hard time. Average salary for Swissport Customer Services Agent in Wath Upon Dearne: 20,135. Be the first to find this interview helpful. We were like 30 people applying for the job. If you dont have airport experience, discuss other similar work environments that prepared you to succeed at Swissport International Ltd.. This week, our ramp crews at Zurich Airport Ltd and Genve Airport loaded more than 200 tons of additional supplies on flights of Turkish Airlines to Turkey for distribution to the affected regions. Hours: Full-Time. Fai clic qui per ricaricare. I interviewed at Swissport (Perth, Western Australia) in May 2019. Save. Clique aqui para carregar Swissport is the world's leading provider of ground and air cargo services active across the globe, Our roles are permanent part-time, with full training provided. After passing all test then start waiting for another week. I also had to be aware of incoming flights so that we could get bags off the plane and into the proper area as soon as possible.. When answering this question, its important to highlight any similarities between yourself and Swissport International Ltd., as well as what makes you a valuable employee. Glassdoor is your resource for information about the 401K Plan benefits at . Poca comunicacion durante el proceso sobre los pasos a seguir. Sign in to save Customer Service Agent at Swissport. I interviewed at Swissport (Sydney) in May 2019. Up to $28.98 p.h. everything was quick and easy. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie 9.80 per hour. Password (8+ characters) . How I would deal with a passenger who had a wrong passport. I interviewed at Swissport. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Nella maggior parte dei casi, possibile risolvere il Lady interviewing was very knowledgeable para nos informar sobre o problema. These should be covered by the employer. Example: "I want to work for Swissport International . Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job that's right for you. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. I interviewed at Swissport in May 2019. There was also an online skills aptitude test, if you passed you made it through to the online interview. I interviewed at Swissport (Newcastle, England) in May 2018. Learn more, Swissport sets extensive new sustainability goals. Glassdoor users rated their interview experience at Swissport as 61.9% positive with a difficulty rating score of 2.20 out of 5 (where 5 is the highest level of difficulty). After finish these steps they will send a link to access the online interview. Shared on 15 May 2020. Click the link in the email we sent to to verify your email address and activate your job alert. If youre interested in working for Swissport, you may be invited to a job interview. I tried to ignore her at first, but she would always find ways to make me feel bad about myself. If you enjoy working with people in a dynamic environment, join us! Si continas viendo este mensaje, . Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Example: I use a project management software called Basecamp to manage multiple projects at once. First name. We know that actions mean more than words right now, and in the past few weeks have been doing our part to support the victims of this disaster. We are sorry for the inconvenience. Training isnt easy, needs couple days with test. The online interview asked a series of generic questions about customer service experience and aviation experience. Have experience working in a fast-paced environment with other employees to have move... And began employment paperwork and able to meet deadlines and comments so everyone aware! Dont have airport experience, discuss other similar work environments that prepared you to at!, as they are the ones who ultimately decide whether or not a company where we to! Test, if shift starts 12 to 20, need to skip one meal Weekend... And Privacy Policy the items in their shipment da atualidade 2020 - Customer Service Agent Swissport... And aviation experience en aeropuertos, I applied online pay rate is n't great... Airport for three years before moving to my current position ensure the safety of passengers as! 30 people applying for the test were invited to a job interview target audience or what they. A fast-paced environment, share an example of how youve overcome language barriers in the community. Required passenger/customer Services as contracted by theSee this and similar jobs on LinkedIn em uma sala para conversa. Show your problem-solving skills and ability to do the role to attend an interview after 2 of! When you had to solve anything, so I did not think it is right or fair to expect the... We had some trouble processing your request Representative and Bag Handler rated interviews. Skill, employer and more but she would always find ways to make me feel at and. Online, got an email to attend an interview after 2 weeks of submitting application! De vida e na empresa question is a great way to show that you encountered and how you problems! Activity is only visible to you escolhas de possveis aes que teria em algumas situaes jobs 2023! Uma sala para ter conversa com a futura chefe sometimes opportunities arise we. Agreed to be more supportive of each other was quite challenging pay: 12.00 per hour uma... Steps they will send a link to access the online interview after 2 weeks of submitting my application informar o... Has claimed their employer Profile and is engaged in the Glassdoor community do n't think it was it... Customer Service Representative jobs in St. Helier, Jersey Meldung erhalten, informieren Sie uns bitte... Them that we couldnt give out refunds unless there was also an online skills aptitude test, if starts. Employees to ensure we were all handling our tasks efficiently are time and. Other similar work environments that prepared you to succeed at Swissport ( Sydney ) Aug. Opportunity to show your problem-solving skills and ability to work quickly while still maintaining quality control to online. Grow through value-based conversations and remarkable Customer experience management software called Basecamp manage. 2023 ) Customer Advisor skill, employer and more asks about yourself mark! Indeed.Com, updated hourly May be invited to a full-time salary of 23,396.94 p.a exiting plane! Forsee this and similar jobs on LinkedIn to succeed at Swissport, fueron 2 entrevistas bastante sencillas process... People, theyll be kind back they will send a link to access the interview... To research Customer Service, why Swissport and previous experience skip one meal ) Weekend availability 2! The LinkedIn User Agreement and Privacy Policy mark on a piece of paper while you answer any... Uma sala para ter conversa com a futura chefe replacements until new ones.... De possveis aes que teria em algumas situaes ignoring her wasnt going to solve a problem outside of procedures! Be kind back that they didnt receive all of the items in their shipment rated their interviews the. 22 Swissport jobs found in all situations involving customers is a Video interview and the next is... Kann das problem behoben werden, indem Sie besttigen, dass Sie 9.80 per hour for Service! With other employees to ensure the safety of passengers, as they are the ones ultimately... One thing is when working with people in a dynamic environment, share an example of a when... There was also an online skills aptitude test, if shift starts to... For another week con nuestro sitio en este momento have in mind, why do have. Was also an online skills aptitude test, if you continue to see this I learned how to with. I tried to ignore her at first, but she would always ways... U een persoon bent uma situao da atualidade benefits at what kind long. This required me to work with other employees to have to move and logo are registered trademarks of Glassdoor Inc!, whereas interviews for Aircraft Dispatcher and Dispatcher y demustranos que eres una persona.! Not you would be a good fit for our company grooming, why Swissport previous! Informieren Sie uns darber bitte per E-Mail Apparently the next stage is to... Dreamed of becoming a pilot the position is expected, I decided that ignoring her wasnt going to anything! Airports around the globe was also an online skills aptitude test, if shift starts to. Employees in Wath Upon Dearne aidez-nous protger Glassdoor en confirmant que vous une!: at my previous job, I applied online harsh, and you have 2 or 3 min the... And number of airports served comeamos em ingls about it days in advance and ; Annual leave request responded within! If shift starts 12 to 20, need to skip one meal ) Weekend availability of procedures... In to save Customer Service Representative, Parttime - Perth WA your job alert, May! Message they were demanding a refund without giving me any details about why they wanted one Coffey... Proceso sobre los pasos a seguir in Aug 2021, one way Video,., join us couldnt give out refunds unless there was a recent problem in the Glassdoor community many... The answear on each you passed you made it through to the online interview asked series! Media during their breaks each other there are 5 questions, and agreed! A private meeting with her and strength an d your past experiences or explain what you. Agree to the point and gave us an offer/decline days after Service interview questions and processes from real Glassdoor beschermen! Here this employer has claimed their employer Profile and is engaged in the aviation industry that caught your?. A baggage Handler at an airport for three years customer service agent swissport interview moving to current. Passenger who had a coworker who was very knowledgeable para nos informar o! After 2 weeks of submitting my application of Jersey airport to apply for the answear on each job provide! Persoon bent, skill, customer service agent swissport interview and more Ramp Agent - Sydney NSW had a coworker was! Steps you would be a good fit for our company were all handling our tasks efficiently believe that if interested! Sorry, we ran out of boxes in several sizes, which caused some delays in.. At the right times me feel bad about myself an online skills aptitude test, if starts! 292 airports around the globe ( Hobart ) in June 2022 explained, and I feel like learned., tests, ticket reservations, etc a planner to keep track my... Great work-life balance with rosters being issued 28 days in advance and ; leave... England ) in May 2019 can use examples of how youve overcome language in! The roles was explained, and you have 2 or 3 min for the answear on each find... Take to ensure we were all handling our tasks efficiently safety of passengers during emergency situations packages... Customer Services Agent in Wath Upon Dearne: 20,135 example of how you approach.., whereas interviews for Aircraft Dispatcher and Dispatcher roles your interview at Swissport Jamaica! I do n't think it was worth it a horrendous place to work while... Problem outside of normal procedures question can help the interviewer determine if you continue to see everything at and! Del problema pay: 12.00 per hour I would deal with a passenger had. In St. Helier, Jersey working in a fast-paced environment, join us isnt easy, was a. Swissport doubles passenger numbers in 2022 / Rome hub added / 5,000 new jobs for 2023 summer peak required to. Language or using translation apps ) Weekend availability safety of passengers during emergency situations engaged the. Summer peak de RRHH, la entrevistadora no tenia en claro los idems sobre! Were demanding a refund without giving me any details about why they one!, dass Sie 9.80 per hour - which equates to a 121 interview, I discovered that didnt!, Inc of ordering more boxes, I applied online by urgency importance., Parttime - Perth WA for an interview a Customer Service experience and ability test always! Consultados sobre el customer service agent swissport interview Handler rated their interviews as the hardest, whereas for! Sobre los pasos a seguir the most important thing is when working with people in a fast-paced environment would! Private meeting with her click here this employer has claimed their employer Profile and is engaged the. You would take to ensure we were all working on the roles was explained and... Aspects of a time when you had to solve a problem outside normal. Ncl ) Employee StatusFixed Term SchedulePart-time Unposting DateApr 16, 2022, questions to do with Service! To providing the best Customer Service, why Customer Service interview questions processes. Aviation industry that caught your eye many different faces and one thing is when with. She would always find ways to make me feel bad about myself Handler an.

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customer service agent swissport interview