Your day at the assessment centre begins with a short video about Morrisons where you are reminded again about Morrisons core values. A delivery has arrived as you're leaving work and you see a colleague struggling. We want you to have a brilliant experience from day one, through to year one and beyond! The product cost 2 and they do not have a receipt, would you refund them? At the interview they will ask basic questions like: Why do you want to wok here? Or to climb the career ladder further if you are coming to them as an experienced hire. There is a very short application which asks questions around your availability and any specific experience you need for the role, there will also be a question about why you want to work with us. Tell me about A time here something hasn't gone to plan. Anonymous Interview Candidate in Milton Keynes, England, I applied online. A delivery has arrived as you're leaving work and you see a colleague struggling. It varies from shop procedure questions to customer service. Morrisons encourage their employees to grow and develop. Becoming familiar with verbal reasoning tests is essential to ace this assessment. BDO Assessment Centre & Online Ability Tests Guide, Teach First Assessment Centre- The Ultimate Preparation Guide, How to Prepare for UKCAT Exam? More importantly, you should be hard working, willing to learn and enjoy delivering a great service as part of our team of friendly faces. If you havent heard anything, make sure youcheck your junk or spam foldersas our emails sometimes go in there. If a customer comes in and asked for a refund, she had the receipt but not the product what do you do? The interview went quite quick and I knew i didnt get the job at the end. I interviewed at Morrisons (Chelmsford, England) in Nov 2022. The interview was held in the at the time closed cafe due to covid and I felt completely comfortable during my interview. What would you do if somebody came in with a product they had bought the previous day and wanted a refund describing the product as faulty? Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Went into a meeting room with the hiring manager and had a relaxed chat. I applied online. If a customer comes in and asked for a refund, she had the receipt but not the product what do you do? Prepare some questions to have at the end for the interviewer. Expect to be presented with information that has to be sorted and tasks that have to be prioritised. As with the other personality-focused exercises you have done for the assessments, ensure you remember the companys values while you are doing your role play. Internal vacancies | 1) A regular customer returns to the store with a receipt however does not have food. Allow that to guide your answering. Customer assistant questions on the job type style, self introduction and my working history and role play at the end. The process took 1 week. Do you try to bring out the best in yourself and in your colleagues? Morrisons pride themselves on their use of technology throughout the recruitment process, and your first interview is done via webcam and video. I applied online. Does waste of supplies and time annoy you? I was then paired up with someone on the shop floor doing the job to "observe" them but I couldn't hear a word they were saying. Job Type: Permanent / Part Time - 10 to 16 hours per week. Following the interview I had to submit a couple of documents and I was asked when I would be able to come in for training. Dont forget its a two-way process, you need to make sure that we are right for you too! Give me an example of when you have had to deal with a difficult customer. I interviewed at Morrisons in Sept 2022, easy and friendly interview, did not receive an offer as morrisons were experiencing some issues at the time of interview so did not get back to me with an offer, I applied online. More. The process took 1 day. Happened over the phone. How would you handle this situtation? Applied for vacancy online and received an email inviting me for an interview. I would not say the questions were overly taxing, just mainly based on the morrisons 6 key working ethos. I was surprised how easy it was. Before approaching the test, it is recommended you brush up on your knowledge of the qualities Morrissons look for in an employee. 2) You witness abuse (racial/homophobic) between to colleagues. But with solid preparation, it is possible to be one of those people who prove themselves throughout the process and end up with their dream job. If you dont already have a CV use ourfree CV generator. Its why our customers keep coming back for more. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. You will have 3 minutes to complete each section. Her experience preparing students for examinations and running an academy for supplementary education give her invaluable insights into what it takes for job seekers and graduates to succeed in assessments. They like their staff to adopt the same attitude. Our Manufacturing and Logistics sites have lots of opportunities with various shifts, full time or part time, permanent and temporary! I applied online. Was in person. I interviewed at Morrisons in Dec 2019. Interview preparation. Glassdoor users rated their interview experience at Morrisons as 68.0% positive with a difficulty rating score of 2.37 out of 5 (where 5 is the highest level of difficulty). Then mostly explaining the role/ asking min and max hours/ clothes size. The product cost 2 and they do not have a receipt, would you refund them? We will be in touch to let you know if youve been successful, usually within a week. There were no surprise questions and most were the standard that you would find for such a position. A delivery has arrived as you're leaving work and you see a colleague struggling. Very simple, no pressure. We will need to carry out some pre-employment checks before we can agree a start date and send you your contract. Re-read your CV and think about why youd be good for the role. I would not say the questions were overly taxing, just mainly based on the morrisons 6 key working ethos. Spoke about availability and what I studied at college mainly since it was my first job and it was a seasonal position. Sorry - No pages within the careers website match your search term - try a different keyword? Was offered the job the next day. You should also be able to work flexibly, including some evenings and weekends. Fairly straight forwards, application questions online then one in-person interview which was no longer than 20-30 mins, very relaxed and informal. All in all it was a very unprofessional interview, I felt really uncomfortable and I definitely won't be applying for a role here again. 1) A regular customer returns to the store with a receipt however does not have food. And there's a real team spirit as everyone works together to get the job done and make our customers happy. Remind yourself you deserve this and give it all youve got! Sample test papers modelled on these are provided with your test prep pack. You will get all the resources you need to ace your performance at the assessment centre, as well as detailed information on each of the exercises. I interviewed at Morrisons (Glasgow, Scotland). Also asked what is your biggest achievement to date. If there are companies that attract interview fees, tests, ticket reservations, etc. I interviewed at Morrisons (Glasgow, Scotland) in Jan 2023. . It was a calm environment and easy going. It was a calm environment and easy going. Salary. Got a call the following day with an offer and started training a few days later. I interviewed at Morrisons in Nov 2022. Salary Details: Competitive salary, plus excellent benefits. Morrisons use the Saville numerical reasoning test. The interviewer was nice. You can expect to get a link to an online video interview and must answer the questions via webcam. Around 12 questions over 30 mins. Furthermore, I thrive in a busy working environment, using initiative to work well under pressure and effectively as part of a team. Fairly straight forwards, application questions online then one in-person interview which was no longer than 20-30 mins, very relaxed and informal. What would you do? All in all it was a very unprofessional interview, I felt really uncomfortable and I definitely won't be applying for a role here again. Detailed but fair, lot of questions so be prepared! Your response to the customer will tell a lot about how you would react in a similar situation in the real workplace. 3) Give me an example of a time when you succeeded in life? Choose a product from this list and sell it to me. About. All in all it was a very unprofessional interview, I felt really uncomfortable and I definitely won't be applying for a role here again. Submitted my CV and was invited for an interview pretty quickly where I was told about the range of roles available and a portion of the interview was trying to determine where I'd fit best. This is your opportunity to stand out from the crowd! Go to the customer service desk at the store and let them know you're there for an interview. I interviewed at Morrisons (Chelmsford, England) in Nov 2022. I interviewed at Morrisons in Dec 2019. To get a headstart on your preparation, try your hand at a free sample personality test here. To get a headstart on this, try a free sample SJT here. Got a call the following day with an offer and started training a few days later. It is based on a set of scenario questions. Coaching and leading a team, prioritising etc, Previous customer service experience and the type of responsibilities i had in previous roles, also asked about availability (have to be able to work weekends, Glassdoor users rated their interview experience at. Very simple, no pressure. Describe a time you had to work as part of a team, Give one time when you had to ask for help, and how you used it to improve, Get started with your Free Employer Profile. To prepare for answering the questionnaire, it is recommended you get a lot of practice on the sample exercises in your test prep pack. I interviewed at Morrisons (Milton Keynes, England) in Oct 2022. I interviewed at Morrisons (Glasgow, Scotland) in Jan 2023 Interview Customer assistant questions on the job type style, self introduction and my working history and role play at the end. Your assessor will play the role of the character you are interacting with. 1) A regular customer returns to the store with a receipt however does not have food. Prepare some questions to have at the end for the interviewer. Can I Prepare for the Morrison Assessments? Watching you work, the assessor will be able to decide on your level of competency. I would not say the questions were overly taxing, just mainly based on the morrisons 6 key working ethos. The rota is fully flexible and will be discussed at interview stage it will include working early and late shifts as well as weekends on a rota basis. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. They explain that the 2 cream donuts were not fresh. In this face to face interview, the potential employer is seeking to get to know you better. Expect to be analysing data while under time pressure. Remember also Morrisons will be judging your suitability from the interview. This is another opportunity for you to show your communication skills and your ability to handle information and deal with data. 1 Month 49. Online assessment first then interview. Then completed induction alongside 5/6 other successful candidates. I was also told that once they had finished I could just leave. As one of our customer assistants, you could work on our checkouts, replenish our shelves or make good things happen as you bring our customers what they want on Market Street and across your store. Think about the types of questions we might ask you so you can prepare your answers. On arrival I realized that I had no idea where to go as they haven't told me so I had to ask a random sales assistant which felt awkward. Around 12 questions over 30 mins. Suddenly taken from doing assessments in solitude to doing them in the company of others. Tell me about A time here something hasn't gone to plan. Customer assistant questions on the job type style, self introduction and my working history and role play at the end. Weve 545 tractor units and 1,650 trailers. Our Customer Assistants work together as a team to ensure their store is clean, tidy and well-ordered so that customers can get the products they love and need. It was a calm environment and easy going. Very simple, no pressure. It's why our customers keep coming back for more. Interview was fine, took a few days to hear back from them. While you are giving your presentation, the assessors will have an opportunity to review your communication skills. The process took 1 week. 3 Months 69. If you are invited to an assessment centre, please dont worry, this just gives you more than one opportunity to shine. 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